Collection of Information for QNT Sports India
Information You Provide to Us
We collect information that you provide directly to us, such as when you create or modify your QNT Sports India account, make purchases, contact customer support, or engage with us for any other inquiries or services. This information may include your name, email, phone number, postal address, profile picture, payment details, items ordered, delivery notes, and any other information you choose to provide.
Information We Collect Through Your Use of Our Services
When you use our services, we gather information in the following categories to enhance your experience and streamline service delivery:
Location Information: When you place an order or use our delivery services, we may collect precise location data through GPS and network-based sources. With your permission on the QNT Sports India app/website, we may access your device's location in both foreground and background modes. This helps us provide timely promotions from nearby retail stores and optimize the delivery experience. We may also estimate your location from your IP address to improve app/website performance.
Contacts Information: With your permission, QNT Sports India may access your device's address book. This allows us to streamline your experience, such as by checking for connections in our network or facilitating direct calling if you tap on a contact number within the app/website.
Transaction Information: We collect details about transactions made through our services, including the type of product ordered, date and time, amount charged, and any related details. If you refer others using your promo code, we may associate your name with theirs. We also use this data to cache relevant information for faster access within the app.
Usage and Preference Information: We collect data about how you interact with our app/website, including your preferences, settings, and behavior within our services. This information is collected using cookies and similar technologies that create unique identifiers, allowing us to remember your choices and customize your experience.
Device Information: We may gather data about your device, such as the model, operating system, software and file versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion, and mobile network details. This information helps us optimize app performance, check for compatibility, and retrieve relevant applications running on your device.
Call and SMS Data: To facilitate support and communication, our app/website may access call data such as date, time, contact details, and content of SMS messages, including OTPs, to verify secure logins or provide customer support.
Log Information: When you interact with our services, we collect server logs that may include details like your IP address, access times, pages viewed, app crashes, browser type, and the third-party site or service used prior to engaging with us. This information helps ensure network connectivity, optimize app performance, prevent device sleep disruptions, and maintain secure access to the app.
Use of Information for QNT Sports India
We use the information we collect about you for the following purposes:
1) Providing, Maintaining, and Improving Services: We use your information to process payments, send receipts, fulfill product orders, develop new features, and provide customer support. This includes authenticating users, sending product updates, and delivering administrative messages.
2) Internal Operations: To keep our services running smoothly, we use your information to prevent fraud, troubleshoot software issues, conduct data analysis, and monitor usage trends.
3) Communications: We may send you information about products, services, promotions, events, and news relevant to QNT Sports India. This also includes processing entries and awards for contests and promotions.
4) Personalization: We personalize your experience by recommending features, content, connections, and relevant advertisements.
Sharing of Information
We may share the information we collect as described below or at the point of collection:
Through Our Services:
With third parties providing a service you request via a partnership or promotion.
With the general public if you post in a public forum on our platforms, like social media or blog comments.
With other apps or websites that integrate with our Services when you choose to share information.
Other Important Sharing:
Mode of payments
With QNT Sports India’s subsidiaries and affiliates for centralized processing or logistics. With vendors, consultants, and partners working on our behalf.
In response to legal requirements, such as a request from authorities in compliance with the law.
With law enforcement if your actions violate our Terms or policies, or to protect QNT Sports India or others.
In connection with corporate transactions, such as mergers, sales, or acquisitions.
With your consent or in aggregated and anonymized form.
We have partnered with Jio Haptik Technologies Limited to provide chatbot services on our website. You can read their privacy policy at https://haptik.ai/privacy-policy.
Social Sharing Features
Our Services integrate with social sharing tools that enable sharing actions on QNT Sports India's platforms with other apps or sites. Depending on your social sharing settings, you may choose what information is shared and with whom. Please check the privacy policies of these social platforms for more details.
Promotional Offers and Discounts
Our discounts and offers are limited to selected product categories. Certain items may be excluded from promotions at our discretion.
Analytics and Advertising Services Provided by Others
We may allow third parties to offer audience measurement and analytics, show advertisements, and track ad performance. These entities may use cookies or other technologies to identify your device across various sites and services.
Your Choices
1) Account Information: You may update your account information at any time by logging into your online or in-app account. Note that we may retain certain information if required by law or for business reasons (e.g., unresolved debts or suspected fraud).
2) Access Rights: QNT Sports India will honor requests for access, correction, and deletion of personal data as required by applicable law.
3) Location Information: We request your permission to access your device’s precise location per your device’s operating system requirements.
4) Contact Information: We may ask for permission to sync contact information for features like easy calling within our app. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
5) Promotional Communications: You may opt out of promotional messages by following the unsubscribe instructions. However, non-promotional communications (e.g., about your account or ongoing services) may still be sent.
6) Settings Control: You can manage permission settings on your device to limit data collection; note that disabling certain permissions may limit some features.
Promotional Communication Through WhatsApp Messenger
By opting in, you consent to receiving both transactional and promotional communications from QNT Sports India on WhatsApp. We store your details responsibly to enhance your experience and provide the latest deals and offers.
Changes to This Statement
We may periodically update this Statement. For major changes, we will notify you via the Services or other means, such as email. Continued use of our Services after notice of changes constitutes acceptance of those changes. Please review the Statement regularly for the latest information on our privacy practices.
